Shipping Policy
Shipping and Delivery
At Marmoset Haven, we understand that shipping and delivery of your new Marmoset pet is a crucial aspect of the adoption process. We strive to ensure a safe and stress-free experience for both our Marmosets and their new families. Here are the details regarding our shipping procedures:
1. Shipping Availability: We offer shipping services for Marmoset pets to various locations worldwide. Please note that shipping availability may vary depending on your location and local regulations. Contact us for more information on shipping to your area.
2. Shipping Method: We work with trusted and experienced animal transport specialists who are well-versed in handling Marmosets. They adhere to strict guidelines to ensure the safety and well-being of the animals during transit.
3. Health Certification: Before shipping, each Marmoset undergoes a thorough veterinary examination to ensure they are in optimal health. They are up-to-date on vaccinations and have received a health certificate from a licensed veterinarian.
4. Travel Arrangements: Our team will coordinate all necessary travel arrangements for your Marmoset, including booking flights and arranging appropriate travel crates that meet airline regulations. We prioritize the comfort and safety of our Marmosets during their journey.
5. Climate Control: Marmosets are sensitive to temperature extremes. Therefore, we take extra precautions to ensure their comfort during transit. Climate-controlled environments are maintained throughout the shipping process to protect them from extreme heat or cold.
6. Documentation and Permits: Depending on your location, there may be specific permits or documentation required for the transportation of Marmosets. Our team will assist you in obtaining the necessary permits and provide guidance on any legal requirements.
7. Arrival and Receiving Your Marmoset: Once your Marmoset arrives at the designated airport, we will provide you with all the necessary information and instructions for a smooth pickup. We recommend being prepared with a suitable carrier and a comfortable, secure environment for your new Marmoset upon arrival.
Please note that shipping fees and additional charges may apply. Our team will provide you with detailed information regarding shipping costs and any other relevant fees during the adoption process.
We are committed to ensuring the well-being and safety of our Marmosets throughout the shipping process. If you have any further questions or concerns about shipping and delivery, please do not hesitate to contact us at shipping@marmosethaven.com.